For now please contact us via one of the email addresses to the right depending on your concern.
Before contacting us, please visit our FAQ section.
Phone: +49 8441 476 9100
Monday - Friday, 11am - 1pm and 3pm - 5pm CEST/CET.
Feel free to write to us at firstname.lastname@example.org
Trufflepig Nexus is the first product by Trufflepig Forensics, an intuitive and powerful memory forensics solution.
You can currently only buy Trufflepig Nexus on our website. Any other sources your might come across are not official and not recommended.
Check your oder confirmation emails, you will find a link to our self-service portal there. To log on, you have to enter the email address that you used when ordering the product. You will then get an email containing a login link to that address.
You can use the software as long as you are subscribed. If you miss to pay a subscription bill you will get two (for the monthly subscription) or four (for longer subscriptions) reminders. If you fail to pay, your subscription will be canceled and you will lose access to your software one week later.
We require active subscribers to update the software at least once every subscription period. This is necessary to ensure that your license is updated and you keep access to the software.